Double-Hung Window Repair in Broward County, FL
Upper and Lower Sash Problems, Tilt Latches and Balance Failures Resolved
A double-hung window gives you two operating sashes, which is genuinely useful: you can vent from the top, tilt both panels in to clean the exterior glass from inside, and control airflow more precisely than with a single-hung unit. The cost of that flexibility is twice as much moving hardware — two sashes, four balances, tilt latches, pivot pins and jamb liners that all have to stay in adjustment.
Windows Repair of Broward repairs double-hung windows across Broward County. Typical calls involve a sash that will not hold position, a tilt latch that has broken, or an upper sash that has crept down and left a gap at the head. Each has a specific cause and a specific fix.
Benefits of Professional Double-Hung Window Repair
- Balances replaced on upper and lower sashes with correctly matched tension
- Tilt latches, pivot pins and balance shoes repaired or replaced
- Sashes reseated so both panels sit square and the meeting rail closes tight
- Jamb liners inspected for distortion that binds the sash
- Meeting rail locks realigned so both sashes are drawn together
- Weatherstrip renewed at the head, sill and meeting rail
Common Problems and Warning Signs
The upper sash slides down on its own
Failed upper balances let the top panel drift, opening a gap at the head of the window.
The lower sash will not stay open
The most common double-hung complaint, and a straightforward balance replacement.
A tilt latch that will not release or will not hold
Broken tilt hardware makes the sash impossible to tilt in, or worse, allows it to tilt when it should not.
The sash will not go back in after tilting
The balance shoes have rotated out of position inside the jamb liner and need to be reset.
The meeting rail lock will not engage
When the two sashes are not level with each other, the cam lock and keeper cannot line up.
Air leakage between the sashes
Worn meeting-rail weatherstrip is a continuous draft path in the middle of the window.
Our Double-Hung Window Repair Process
1. Test both sashes independently
Upper and lower sashes are checked separately, because they use their own balances and often fail at different times.
2. Tilt or remove for access
Sashes are tilted in or lifted out so balances, shoes, pivot pins and jamb liners can be inspected directly.
3. Replace and reset
Balances are matched and replaced in pairs, tilt hardware is renewed, and shoes are reset to the correct orientation.
4. Align and verify
Both sashes are reinstalled, the meeting rail is checked for level, the lock is tested and the window is cycled fully.
Tilt hardware is the part most often broken
Tilt latches take direct force from the user every time the sash is cleaned, and they are usually made of moulded plastic that becomes brittle under years of Florida sun. When one breaks, people often keep operating the window anyway, which puts uneven load on the remaining latch and the pivot pins. Replacing tilt hardware promptly is inexpensive and prevents a small break from turning into a sash that falls inward while someone is cleaning it.
Getting a tilted sash back in correctly
The single most common self-inflicted double-hung problem is a sash that will not go back after cleaning. Tilting a sash while a balance shoe is unlocked rotates the shoe inside the jamb liner, and the sash then has nothing to seat into. The fix is to reset each shoe to the correct orientation before reinstalling the sash — straightforward with the right tool, frustrating without one. If the balances are also weak, window balance repair is handled at the same time.
Related Window Repair Services
- Window Balance Repair — Broken spiral, block-and-tackle and constant-force balances replaced so hung sashes lift easily and stay where you put them.
- Single-Hung Window Repair — Single-hung windows repaired at the balance, sash, latch and seal so the operating panel lifts easily and stays put.
- Window Lock Repair — Broken latches, seized cam locks and misaligned keepers repaired or replaced so windows close and secure the way they should.
- Residential Window Repair — Complete window service for homes, townhomes and condos, covering glass, hardware, screens and weather sealing.
- Broward County service areas
Frequently Asked Questions
- Why does my upper sash slide down by itself?
- The upper balances have lost tension or failed. They are replaced in the same way as the lower ones.
- My sash will not go back in after I tilted it. Can you fix it?
- Yes. The balance shoes have almost certainly rotated in the jamb liner and need to be reset before the sash will seat.
- Can broken tilt latches be replaced separately?
- Yes, tilt latches are individual components and are replaced without changing the sash or the glass.
- Do you service both sashes on the same visit?
- Yes. Since both sashes are the same age, we assess and, where needed, service them together.
Need a window repaired in Broward County?
Tell us what the window is doing and we will tell you what it needs. Free estimates for residential and commercial properties.